DSL Global Private Limited (KAFF Appliances)

Based in Sri Lanka, KAFF Appliances is a sub-brand of DSL Global Private Limited and deals in premium kitchen appliances. The client approached us in 2014 with a unique and varied set of requirements. The need was for sheet metal fabricated products that would fit in the different products sold by the premium kitchen appliances company.

Since this was our first export order, we had to redefine our manufacturing process to meet the International Quality standards and deliver products accordingly. The task involved multiple challenges we overcame.

  • Understanding the export and documentation process
  • The order was diverse and covered in multiple components, some simple and some very intricate
  • It was important for the client that we deliver each product as per their specified timelines
We successfully completed all the orders as per their schedule.

Kaysons Electrical Pvt. Ltd.

Kay Sons Electricals (KEPCO), an ISO 9001:2008 certified company is engaged in the manufacturing of critical electronic components for state-of-the-art diesel and electric locomotives in India. They have been associated with our parent company – AV Engineers and wanted us to manage the sheet metal fabrication requirement. The work involved designing & developing a metal body for the driver’s cabin of a train engine.

This was a crucial project for us not only because we were indirectly working for the government sector, but the relationship AV Engineers had with the client was also at stake. So, we had to make sure the quality and delivery of the products was unparalleled. Additionally, the major challenges we faced in this project involved:

  • The design was a bit complicated but we were able to manage with lots of R&D and multiple changes based on the client’s feedback. We conducted multiple sample trial & drawing revisions for over a month or so and kept evaluating our work as per railway guidelines & norms.
  • The parts were complex with 2 different types of bodies (cab-1 & cab-2). The process went for long but the design and the samples were finally approved.
This was a landmark project for us and with the completion of the project, we added yet another feather to our cap. Through this order, we gained the honour to serve the Indian Railways – a prominent Government sector, through our clients. Additionally, we delivered within the shared timeline with 100% product acceptance.

Classtek Pvt. Ltd.

CLASSTEK Pty. Ltd. is a Sydney based company that offers full electronic turnkey solutions. They approached us back in 2015 to develop flight navigation boxes. After the initial agreement, their quality inspection team flew to India to evaluate our manufacturing unit and understand our plant’s production capacity, product quality, etc. Once their inspection was complete and they were completely satisfied with our capabilities, the product drawings were shared with us for further processing.

This was our second export order and so, we were more confident and prepared for the unique set of challenges this order introduced us to.

  • The initial challenges included qualifying the quality inspection by Classtek’s team, which we did with flying colours.
  • We had to ensure compliance with the international quality standards and related guidelines.
  • The order was covered in multiple components, some of which were quite critical with a very complex design.
  • Sourcing the required high-grade material was a challenge but we managed to overcome all challenges and developed all the sample components within 2 weeks’ time frame.
While completing the orders for Classtek Pvt. Ltd. we achieved a major milestone: the entire order was delivered in just three months whereas the delivery timeline was 8 months. Additionally, 100% supply was accepted by the client with minimal rejection.

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